- Outlook For Mac 2016 Work Offline Version
- Outlook 2016 Mac Work Offline
- Outlook For Mac 2016 Work Offline Download
Here are some suggested ways to reconnect to Outlook. Reset the Work Offline status. On the Send/Receive tab, choose Work Offline, and check your status bar. If the status shows Working Offline, repeat the action until the status changes to connected. Check for updates. Read the check for updates topic and install any required updates. First, confirm if you are connected to the internet. Then, confirm you are working online in Outlook. To perform this, visit the Outlook menu, see if Work Offline mode is on. If so, tap on Work Offline to eliminate the check the mark and work on online mode. Step 3: Clear The Send Folder. You have to vacant the folder to unload the 'stuck. Click File Account Settings Account Settings. Select an Exchange or Microsoft 365 account, and then click Change. Under Offline Settings, move the slider to the desired amount of time, such as All, 12 months, 6 months, 3 months, or 1 month. Note: If you're using Outlook 2016, you can also select an amount of time as short as 3 days. Besides discussing how to set up Mac Outlook to Exchange Server, we also learned about a solution to fix Outlook 2016 for mac not connecting to exchange. Click Work Offline. It's the third option in the drop-down menu. When Outlook is in offline mode, you'll see a checkmark next to 'Work Offline' in the main Outlook drop-down menu.
Applies to:Office for Mac, Office 2019 for Mac
To use Office for Mac in your organization, it needs to be activated. How you activate Office for Mac depends on whether your organization has an Office 365 (or Microsoft 365) plan or has a volume license agreement. But in both cases your users won't have to enter any product keys.
Note
If you're an Office user trying to activate a personal copy of Office for Mac, follow these instructions instead of reading this article.
Activate Office 365 versions of Office for Mac
If your organization has an Office 365 (or Microsoft 365) plan, make sure you assign each user a license for Office before you deploy Office for Mac to your users. If you don't assign a user a license, you can still deploy Office for Mac to that user, but the user won't be able to activate and use Office.
For Office 365 (and Microsoft 365) customers, Office for Mac activates by contacting the Office Licensing Service on the internet. The Office Licensing Service keeps track of which users are licensed and how many computers they've installed Office on.
After you deploy Office for Mac, your users are prompted to activate Office the first time they use it. Make sure users are connected to the internet when they activate Office.
On the Sign in to Activate Office screen, users should select Sign In, and then enter their email address and password. After they sign in, users may see an alert asking for permission to access the Microsoft identity stored in their keychain. They should select Allow or Always Allow to continue.
While you can deploy Office for Mac for your users, your users need to sign in and activate Office for Mac for themselves. That's to ensure that the Office Licensing Service properly associates Office for Mac with the correct licensed user.
A program on the Mac, the Office365ServiceV2 daemon, runs once a day to check the user's subscription status. The computer must be connected to the internet to contact the Office Licensing Service. If the computer can't contact the Office Licensing Service after nine days, the user sees a warning message when working in an app.
If the computer can't contact the Office Licensing Service after 30 days, Office goes into reduced functionality mode. This means that the user can open, view, and print existing documents in an Office app, but can't create or edit documents. The user also sees a message in the app that most features aren't available. After the user connects to the internet and the subscription status is verified, all the features of Office are available again.
For each user that you've assigned a license to, you can deploy and activate Office for Mac on up to five Macs for the user. If you need to provide Office for Mac on a sixth computer for a user, you need to deactivate an existing installation first. Deactivating an installation doesn't remove Office for Mac from the computer. Instead, the installation goes into reduced functionality mode.
Users can sign into the Office 365 portal to deactivate an existing installation by going to My account > Install status > Manage installs. Or, you can deactivate an installation as an Office 365 administrator. Sign into the Office 365 portal, go to the admin center, and then go to Users > Active Users. Select the user, and then choose Edit for the Office installs property of the user.
Activate volume licensed versions of Office for Mac
To activate a volume licensed version of Office 2019 for Mac, use the Volume License (VL) Serializer. You can download the VL Serializer by signing into the Volume Licensing Service Center (VLSC). You run the VL Serializer on each computer. By doing this, your users won't see any activation prompts when they first open Office 2019 for Mac.
For more information, see Overview of the Volume License (VL) Serializer.
Related articles
Outlook For Mac 2016 Work Offline Version
Third-party email applications, like Microsoft Outlook, use either IMAP/ POP3 and SMTP protocols to send and receive email messages. It requires so many things to align perfectly in order to work properly with an email account. There may several factors that can interrupt the normal working procedure of Outlook for Mac. In that case, users face a common issue i.e., Outlook for Mac not sending or receiving emails and ask for the solution to resolve it just like above-mentioned user-query. Well, before trying to fix the issue, one needs to identify the cause. Thus, in this technical paper, we have compiled some most probable causes of Outlook for Mac not sending or receiving emails issue along with the troubleshooting techniques. So, let us begin now to find solution to fix Outlook 2016 Mac not sending emails .
Instant Tips to Troubleshoot Outlook for Mac not Sending or Receiving Emails
There are top 6 reasons due to Mac Outlook 2016, 2011 not sending or receiving emails. We will discuss this issue sequently with their ultimate resolution.
#1. Outlook for Mac is in Offline Mode Resolution
If Outlook for Mac is offline then, you cannot send or receive email messages. Hence, make sure Outlook is online.
- Click on Outlook tab and verify that Work Offline option is unchecked
#2. Items from the Exchange Account Saved in Outlook cache.
If the cache gets corrupted then, it may occur synchronization issues with Exchange server. This issue generally occurs in Mac Outlook which interrupts the smooth working. Removing cache may help you to troubleshoot Outlook for Mac not sending or receiving emails.
Resolution: Empty Outlook cache so that Outlook for Mac can download all data items from the Microsoft Exchange account once again. Below are the steps for same:
- Verify that your PC is connected to Exchange Server
- Next, in the navigation pane, press the CTRL button and hit a right-click on Exchange folder from which you want to remove the cache, and click on Properties
- Now, from the General tab, hit Empty Cache button
- After emptying the cache, Mac Outlook will automatically start downloading the data items from the Exchange server
#3. Outlook is Not Linked With Server Running Exchange Server
Resolution: To check the Microsoft Exchange server connection, follow below-mentioned steps:
- In your Mac Outlook application, click on Tools tab and select Accounts to fix Outlook for Mac not sending or receiving messages
- Navigate to Exchange account that is situated in the left-side of pane. In case, if there is an issue with the connection then, the indicator icon will become orange in color
- If you are connected to the account successfully before then, just try to connect with it from any other
- Exchange application like Outlook on the web. Also, one can check the Exchange Server via connecting the Exchange Server administrator
#4. POP and IMAP Accounts Requires Authentication
POP and IMAP accounts are utilizing the outgoing mail (SMTP) server, which requires authentication.
Resolution: Few email services require the authentication for SMTP server. If you are sure that all your account settings are accurate and still you cannot send emails then, try to turn on the SMTP authentication.
- Go to the Tools tab and click on Accounts
- Now, in the left pane of Accounts wizard, choose the account
- In the Outgoing Server section, click on More Options
- Next, in the pop-up menu, choose the type of authentication and enter the credentials
#5. The ISP or Network Firewall Blocks Connections to SMTP Server
Resolution: Check that if your ISP/ network admin can give an optional SMTP server to use for the POP or IMAP account.
- In case, if you already have the address of an alternate SMTP server then, enter it in the account
- Click on the Tools tab and select Accounts
- Now, in the left-side of Accounts wizard, choose the account
- In Outgoing Server box, enter server name or address
#6: Account Settings or Credentials are Incorrect
Resolution: Make sure that the username, password, and all other settings are accurate in the account preferences section. Follow below mentioned steps to quickly fix Outlook for Mac not sending or receiving emails.
Applies to:Office for Mac, Office 2019 for Mac
To use Office for Mac in your organization, it needs to be activated. How you activate Office for Mac depends on whether your organization has an Office 365 (or Microsoft 365) plan or has a volume license agreement. But in both cases your users won't have to enter any product keys.
Note
If you're an Office user trying to activate a personal copy of Office for Mac, follow these instructions instead of reading this article.
Activate Office 365 versions of Office for Mac
If your organization has an Office 365 (or Microsoft 365) plan, make sure you assign each user a license for Office before you deploy Office for Mac to your users. If you don't assign a user a license, you can still deploy Office for Mac to that user, but the user won't be able to activate and use Office.
For Office 365 (and Microsoft 365) customers, Office for Mac activates by contacting the Office Licensing Service on the internet. The Office Licensing Service keeps track of which users are licensed and how many computers they've installed Office on.
After you deploy Office for Mac, your users are prompted to activate Office the first time they use it. Make sure users are connected to the internet when they activate Office.
On the Sign in to Activate Office screen, users should select Sign In, and then enter their email address and password. After they sign in, users may see an alert asking for permission to access the Microsoft identity stored in their keychain. They should select Allow or Always Allow to continue.
While you can deploy Office for Mac for your users, your users need to sign in and activate Office for Mac for themselves. That's to ensure that the Office Licensing Service properly associates Office for Mac with the correct licensed user.
A program on the Mac, the Office365ServiceV2 daemon, runs once a day to check the user's subscription status. The computer must be connected to the internet to contact the Office Licensing Service. If the computer can't contact the Office Licensing Service after nine days, the user sees a warning message when working in an app.
If the computer can't contact the Office Licensing Service after 30 days, Office goes into reduced functionality mode. This means that the user can open, view, and print existing documents in an Office app, but can't create or edit documents. The user also sees a message in the app that most features aren't available. After the user connects to the internet and the subscription status is verified, all the features of Office are available again.
For each user that you've assigned a license to, you can deploy and activate Office for Mac on up to five Macs for the user. If you need to provide Office for Mac on a sixth computer for a user, you need to deactivate an existing installation first. Deactivating an installation doesn't remove Office for Mac from the computer. Instead, the installation goes into reduced functionality mode.
Users can sign into the Office 365 portal to deactivate an existing installation by going to My account > Install status > Manage installs. Or, you can deactivate an installation as an Office 365 administrator. Sign into the Office 365 portal, go to the admin center, and then go to Users > Active Users. Select the user, and then choose Edit for the Office installs property of the user.
Activate volume licensed versions of Office for Mac
To activate a volume licensed version of Office 2019 for Mac, use the Volume License (VL) Serializer. You can download the VL Serializer by signing into the Volume Licensing Service Center (VLSC). You run the VL Serializer on each computer. By doing this, your users won't see any activation prompts when they first open Office 2019 for Mac.
For more information, see Overview of the Volume License (VL) Serializer.
Related articles
Outlook For Mac 2016 Work Offline Version
Third-party email applications, like Microsoft Outlook, use either IMAP/ POP3 and SMTP protocols to send and receive email messages. It requires so many things to align perfectly in order to work properly with an email account. There may several factors that can interrupt the normal working procedure of Outlook for Mac. In that case, users face a common issue i.e., Outlook for Mac not sending or receiving emails and ask for the solution to resolve it just like above-mentioned user-query. Well, before trying to fix the issue, one needs to identify the cause. Thus, in this technical paper, we have compiled some most probable causes of Outlook for Mac not sending or receiving emails issue along with the troubleshooting techniques. So, let us begin now to find solution to fix Outlook 2016 Mac not sending emails .
Instant Tips to Troubleshoot Outlook for Mac not Sending or Receiving Emails
There are top 6 reasons due to Mac Outlook 2016, 2011 not sending or receiving emails. We will discuss this issue sequently with their ultimate resolution.
#1. Outlook for Mac is in Offline Mode Resolution
If Outlook for Mac is offline then, you cannot send or receive email messages. Hence, make sure Outlook is online.
- Click on Outlook tab and verify that Work Offline option is unchecked
#2. Items from the Exchange Account Saved in Outlook cache.
If the cache gets corrupted then, it may occur synchronization issues with Exchange server. This issue generally occurs in Mac Outlook which interrupts the smooth working. Removing cache may help you to troubleshoot Outlook for Mac not sending or receiving emails.
Resolution: Empty Outlook cache so that Outlook for Mac can download all data items from the Microsoft Exchange account once again. Below are the steps for same:
- Verify that your PC is connected to Exchange Server
- Next, in the navigation pane, press the CTRL button and hit a right-click on Exchange folder from which you want to remove the cache, and click on Properties
- Now, from the General tab, hit Empty Cache button
- After emptying the cache, Mac Outlook will automatically start downloading the data items from the Exchange server
#3. Outlook is Not Linked With Server Running Exchange Server
Resolution: To check the Microsoft Exchange server connection, follow below-mentioned steps:
- In your Mac Outlook application, click on Tools tab and select Accounts to fix Outlook for Mac not sending or receiving messages
- Navigate to Exchange account that is situated in the left-side of pane. In case, if there is an issue with the connection then, the indicator icon will become orange in color
- If you are connected to the account successfully before then, just try to connect with it from any other
- Exchange application like Outlook on the web. Also, one can check the Exchange Server via connecting the Exchange Server administrator
#4. POP and IMAP Accounts Requires Authentication
POP and IMAP accounts are utilizing the outgoing mail (SMTP) server, which requires authentication.
Resolution: Few email services require the authentication for SMTP server. If you are sure that all your account settings are accurate and still you cannot send emails then, try to turn on the SMTP authentication.
- Go to the Tools tab and click on Accounts
- Now, in the left pane of Accounts wizard, choose the account
- In the Outgoing Server section, click on More Options
- Next, in the pop-up menu, choose the type of authentication and enter the credentials
#5. The ISP or Network Firewall Blocks Connections to SMTP Server
Resolution: Check that if your ISP/ network admin can give an optional SMTP server to use for the POP or IMAP account.
- In case, if you already have the address of an alternate SMTP server then, enter it in the account
- Click on the Tools tab and select Accounts
- Now, in the left-side of Accounts wizard, choose the account
- In Outgoing Server box, enter server name or address
#6: Account Settings or Credentials are Incorrect
Resolution: Make sure that the username, password, and all other settings are accurate in the account preferences section. Follow below mentioned steps to quickly fix Outlook for Mac not sending or receiving emails.
- Click on the Tools tab and select Accounts option
- In left pane of Accounts box, select the account
- Eventually, verify that you have entered the right username, password, and email address
- If still, your account does not work properly then, contact your email service provider for more details about
- how to configure the account in Mac Outlook application. It is also possible that your account may need some special settings like SSL (Secure Socket Layer) for connecting or you have been override the default port.
Conclusion
If your Outlook for Mac not sending or receiving emails then, some solutions have been discussed in this article to resolve this issue. Well, most of the email difficulties users came across becomes related to the wrong or expired password, incorrect connection settings or due to a misbehaving email application. If no solution works for you then, try to remove your email account from the local machine completely. After that, re-add it and if you are using the Exchange or IMAP account, you will not lose your emails after doing that.
Frequently Asked Questions
Why am I unable to send emails in Outlook for Mac?It is because there might be a communication problem between Mac Outlook and outgoing mail server. This is the reason your emails get stuck in Outbox and Outlook is not able to connect with the mail server to send it.
I can receive email but not able to send any message, Why?The most likely possible reason behind this is incorrect SMTP authentication setting. The server will reject the email with a relay denied. And, this generally means that your SMTP authentication is disabled. So, to deal with this issue it is advised to turn on SMTP authentication.
How to fix Outlook for Mac is not sending and receiving emails?1. Make sure that Mac Outlook is online
2. Deleting cache might be helpful
3. Check MS Exchange Server and Outlook Connection
4. Turn on SMTP Authentication
Outlook 2016 Mac Work Offline
How to delete cache items from Exchange Server folder?1. First of all, make sure that your PC is connected to MS Exchange Server
2. After that, press CTRL button in the navigation pane and right-click on the Exchange folder from where you want to delete cache files
3. Then, click on the Properties
4. Now, click on the Empty cache button from the General tab
5. After following above steps, Mac Outlook will automatically begin downloading the data items from the Exchange server
Outlook For Mac 2016 Work Offline Download
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